This agreement is a commitment by 2WiredGuys to do its very best in providing responsive, pleasant, professional, competent, and responsible computer and electronics service. This agreement may be canceled by 2WiredGuys at any time. 2WiredGuys will engage in the highest ethical standards with regards to its member’s personal data and information and will safeguard this information with complete confidentiality. 2WiredGuys strongly advises members to backup critical data prior to any services performed by 2WiredGuys. Computer software, hardware, and the Internet are sometimes unpredictable, and 2WiredGuys will not be held responsible for any problems.
Once service has been performed on a computer covered under the 2WG Unlimited Membership, it cannot be transferred to a different computer during the course of the membership. Unlimited Membership benefits include unlimited remote service, basic phone and e-mail support, access to our Drop-Off and Mailing service (additional fees may apply).
Basic Membership benefits include one full cleanup service, $47/hr remote service with a 2hr maximum charge of $94, basic phone and e-mail support and access to our Drop-Off and Mailing service (additional fees may apply). Service hourly rate is charged per hour, per computer.
Once Drop-Off service has been completed all items left for service must be picked up within 90 days. Unless arrangements have been made with a 2Wiredguys representative, after 90 days the items will be considered abandoned and will become property of 2WiredGuys. Tutorial services are not covered under the unlimited membership service and are bill at $47/hr. Prices, agreements and services are subject to change. See www.2wiredguys.com or contact a 2WiredGuys representative for current pricing, agreements and services.
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